24 best ai tools for ecommerce businesses to scale

Browsing your favorite online store, hoping to find the perfect pair of sneakers. You’re bombarded with irrelevant options, feeling lost and frustrated. This is where AI eCommerce Personalization transforms chaotic shopping experiences into seamless, tailored journeys. By harnessing the power of AI tools, eCommerce businesses can scale effectively, keeping customers engaged and coming back for more. In this blog, we’ll explore the best AI tools for eCommerce to help you achieve your business goals and create a personalized shopping experience for your customers.

One powerful tool that can help you scale your business is Instant's Shopify product page builder that streamlines the creation of personalized product pages for your customers.

Table of Content

• 28 Best AI tools for eCommerce businesses

• What to look out for when choosing the best AI tools for eCommerce

• Benefits of using AI tools in eCommerce

• How to implement AI tools in your online store

• Optimize your Shopify store for conversions without breaking the bank with Instant's Shopify product page builder

28 Best AI tools for eCommerce businesses

1. Instant: Transform Your Shopify Store’s Look

Instant is a user-friendly tool that transforms how you build your Shopify store. It allows eCommerce teams and agencies to create fully customizable and advanced pages without any coding knowledge. With its intuitive drag-and-drop interface, users can quickly design and publish high-converting:

• Landing pages

• Blog posts

• Product pages

• Sections

Taking control of your store's success

This maintains complete control over their store's design. Instant also offers seamless integration with Figma and other eCommerce tools, making it a versatile choice for enhancing online store performance and increasing conversions. 

Try Instant's Shopify product page builder today!

2. Shopify Magic: Your all-in-one eCommerce tool

Shopify Magic offers valuable tools for eCommerce brands, enabling businesses to customize all customer-facing aspects of their online store. This includes creating product photos or replacing backgrounds with the platform’s AI-enabled image editor, generating SEO-optimized and eCommerce-friendly content for FAQ sections or emails, and getting personalized and relevant responses from its live chat feature. 

Shopify offers round-the-clock support and step-by-step instructions for the initial setup, creates instant reports for inventory tracking and management, and provides 24/7 performance data.

3. Solidgrids: Turn phone pics into professional product images

Solidgrids uses automated post-processing to turn phone photos into usable product images in seconds. This way, eCommerce businesses can create professional and marketable content without additional resources or skills. The tool offers:

• Automatic background removal

• Aspect ratio

• Shadow modifications

• Brand-specific banner generation

• SEO optimizations for on-page content

You can display the images created by the platform on separate pages for each item, as well as video tutorials, galleries, pop-up messages, and email marketing campaigns.

4. Nosto: Understand your customers with AI

Regarding eCommerce personalization, Nosto nails its AI-powered neural core to identify intent-rich data, behavioral analytics, and user profiles. The tool analyzes real-time customer data signals to identify behavioral patterns, such as:

• Page views

• Search queries

• Cart or site abandonment

• Product returns

• Transactions

Nosto then uses this data to train its machine-learning model to contextualize recommendations, offer conversational experiences, and automate tedious workflow tasks.

5. Adobe Sensei: Revolutionize your eCommerce store with AI

Adobe has always been at the forefront of the technological revolution. Its services combine the creative prowess of generative AI and integrated workflows to accelerate everyday operations and tackle common eCommerce challenges. 

Sensei GenAI acts as brands’ co-pilot in connecting with consumers, driving conversion rates, and delivering hyper-personalized experiences with advanced decision-making algorithms. The platform offers actionable customer insights, patented data privacy and protection regulations, dynamic content generation, and robust marketing automation.

6. Persado: Create personalized and engaging content

Persado generates fully optimized and personalized content at scale to drive customer engagement and unify language use across all marketing platforms and touchpoints. The tool can create brand-specific, engaging, and performance-based on-page copy by pinpointing specific, impactful message elements that resonate with your target audience. 

Persado consistently learns and improves its algorithm to connect with customer segments and accounts for performance metrics, user demographics, cultural nuances, and language use. The platform can automatically evaluate the influence of each message element on consumer behavior and adjust to changes in performance.

7. Kili: Automate tedious tasks with AI

As an AI-powered virtual employee, Kili’s main strength lies in streamlining operations, saving time on order processing and transactions, and completing tedious everyday actions. Kili relies on an automatic processing engine to extract data from relevant documents such as invoices, receipts, or purchase orders. 

The platform can automate email communications by analyzing emails and attachments in minutes, much faster than a regular team member. Kili can integrate with all your existing systems and workflows, such as accounting, CRM, or ERP systems. This way, the platform can seamlessly handle invoices for orders and flag discrepancies without manual intervention.

8. Salesforce Einstein: Boost productivity with AI

Salesforce‘s nod to Einstein closely aligns with the physicist’s expertise in predictive analytics. The platform is an all-in-one solution that boosts productivity and personalization through predictive and generative AI. 

Its services are divided into four main categories:

• Sales

• Customer service

• Marketing

• Online store

Sales generate automated email summaries, enriched customer emails, and real-time behavioral predictions, while customer service relies on relevant user interactions to solve issues quickly and seamlessly. Marketing automates outreach customization and creates tailored customer journeys, while commerce generates product descriptions and personalized recommendations.

9. Syte: transform product Discovery with visual search

Syte drives business growth and conversions with visual discovery, AI tagging, and merchandising. The tool’s visual engine automatically recognizes specific product categories, attributes, and styles in an image, which can also tag and index similar products across the eCommerce store. 

Businesses can also tag at scale, create cross-platform hyper-personalized product recommendations, and use visual and data-driven insights to adjust their strategy on the fly.

10. Patterned: Create custom patterns with AI

Generating repeatable, on-brand, and visually appealing patterns with AI has never been easier, thanks to Patterned. Users can describe the patterns they need, create similar designs with high adjustability, and control each print's resolution or color variations. 

The platform creates consistent, versatile patterns for physical and digital products, from clothing and packaging to websites and social media posts.

11. Plerdy: Boost conversions with in-depth analytics

Plerdy offers in-depth analytics of your eCommerce website, including design analysis, user group and segmentation, traffic channel optimizations, and conversion rate goals. The tool discovers personalized insights, offers heatmaps of user actions, and aggregates behavioral data to maximize your conversion potential, encourage micro-interactions, and increase engagement. 

Plerdy’s nifty analytics features highlight your store’s profitability and number of completed transactions, determine user navigation paths for each page, and define page depth's impact on bounce rates and purchases.

12. Lumalabs: Create immersive 3D content with AI

Innovation is at the forefront of Lumalabs’ unique value proposition. Its “Dream Machine” is a fluid medium for creating 3D images and videos based on real-world scans. 

Users can reference existing objects, duplicate, modify, and remix content to create new digital assets or enhance existing ones for immersive product experiences. The tool:

• Supports automatic video looping

• Shot expansion

• Signature

• Consistent character movements

• Reference visuals for creating quick simulations

13. Bluecore: Turn shoppers into loyal customers

As one of the best AI tools for eCommerce marketing, Bluecore uses automation to turn fleeting visitors and anonymous shoppers into loyal customers. The tool uses advanced shopper identification features to determine new traffic, re-engage existing clients, and fill the gaps in messaging across all platforms and collaterals. 

Bluecore can boost your online store’s relevance by predicting customers' needs based on previous shopping behavior, real-time interactions, and purchase frequency.

14. Inbenta: Reduce support tickets with AI

Acting as a future-proof solution for all eCommerce customer concerns, Inbenta uses human-like interactions to solve customer issues, decrease support tickets, and increase conversions. Inbenta relies on its:

• AI-enabled and self-learning knowledge base to respond to client queries

• PPredictive and instant search-based content resources

• Custom results based on user status and activity

• Educational product videos for improved customer satisfaction and loyalty

The platform gives human agents multi-platform digital workflows, omnichannel support ticketing, and seamless chat escalation if the AI fails to process a specific request.

15. Nifty: Streamline project management with AI

As one of the best free AI tools for eCommerce businesses, Nifty offers a comprehensive suite of project management tools, resources, and workflow automation. Users can rely on prompts to describe task priorities, progress, and other relevant details to streamline communication, project progress, and updates. 

You can automatically generate bespoke documents to facilitate feedback and approvals, deliver customized reports, and create tasks with assigned due dates and other team-specific details.

16. Tagshop: Optimize UGC for eCommerce

Tagshop is the leading UGC platform for eCommerce brands. This is one of the best and top AI tools for eCommerce stores. This helps the users to utilize their user-generated content to tag their products and enable shoppable galleries. Tagshop enables business owners to engage in intelligent commerce. 

Using Tagshop, business owners can optimize their performance with intelligent AI product recommendations and auto-tagging functionalities. They can also provide shoppers with a shopping experience with accurate products tagged on posts. At the heart of Tagshop is its advanced AI technology that intelligently analyzes and understands product attributes within the images, helping automated product tagging. This saves time for eCommerce businesses and ensures accurate and relevant product associations.

17. Hostinger: Build your website with AI

Hostinger is a reputable web hosting provider and an intelligent solution for businesses looking to facilitate their online presence. It can be one of the great AI tools for e-commerce as it leverages AI to create layouts, content, and designs based on input. 

Users can easily customize their sites using the drag-and-drop features. Hostinger also provides users with a heatmap tool to see where visitors click.

18. Canva: Create beautiful designs with AI

Canva is a graphic design platform that helps users create designs easily for:

• Social media posts

• Infographics

• Presentations

• And more

Canva AI helps users ease their design process. Let us take the Canva AI background remover tool, for example. Instead of manually outlining the areas to remove, the Background Remover tool lets you delete the background in minutes.

19. Intercom: Provide seamless customer support

Intercom is a comprehensive customer communication platform that goes beyond traditional chatbot capabilities. While its chatbot functionality is excellent, it integrates with other tools to provide a holistic customer experience. AI powers the Intercom’s chatbot and can handle many customer inquiries, from basic FAQs to more complex issues. It can be customized to match your brand’s personality and provide tailored responses.

Beyond chatbots, Intercom offers customer messaging, in-app messaging, email marketing, and customer support features. This integrated approach helps users create meaningful connections with their customers across multiple channels. Intercom provides valuable insights into customer behavior and preferences by centralizing customer interactions, helping them make data-driven decisions.

20. ViSenze: Transform product discovery with visual search

Another AI tool for eCommerce on our list is Visenze. This tool revolutionizes product discovery by replacing traditional keyword searches with intuitive image-based queries. 

This award-winning visual search platform leverages advanced computer vision technology to empower users to accurately find what they are looking for. This helps the users to eliminate the language barriers and dive into the world of visual inspiration. Visenze redefines how consumers explore and purchase products.

21. Marlee: Streamline hiring with data-driven insights

Marlee is a collaboration and performance AI transforming how eCommerce businesses hire and develop talent. Streamlining the hiring process with data-driven insights helps identify candidates whose skills and values align with company needs. Marlee minimizes bias, enhances decision-making, and supports the creation of diverse, high-performing teams primed for success. 

Beyond hiring, Marlee empowers sales teams with real-time analytics and personalized coaching to improve performance and collaboration. Its focus on continuous learning and teamwork drives sales growth and elevates customer experiences, making it an invaluable asset for eCommerce businesses.

22. Freepik AI image generator: Create stunning visuals with AI

Freepik AI Image Generator makes content creation easier for e-commerce brands by transforming text prompts into high-quality visuals in seconds. With advanced modes like:

• Flux

• Imagen 3

The Freepik AI Image Generator creates professional-grade images across photography, illustration, 3D, and other styles ideal for product listings, social media, and marketing campaigns. 

Customization is key, allowing brands to create unique visuals with custom styles and characters. As part of the Freepik AI Suite, it integrates with other AI-powered tools like background removal, text generation, and upscaling, ensuring that every image is polished and optimized for online retail without requiring advanced design skills.

23. Medallia: Understand customer sentiment with AI

Medallia: Understand customer sentiment. Medallia is another one of the best AI tools for e-commerce. It empowers organizations to truly understand their customers by capturing and analyzing feedback across multiple channels, from surveys and social media to reviews and customer support interaction. 

Medallia provides a comprehensive view of customer sentiment. This helps them transform raw data into actionable insights. Medallia helps businesses identify trends, uncover pain points, and measure customer satisfaction. These insights can be leveraged to improve products, enhance customers’ experiences, and drive overall business growth.

24. Sprout Social: Manage your social media presence with AI

Sprout Social is a great platform that empowers businesses to manage and understand their social media presence effectively. Its AI-driven social listening capabilities offer unparalleled insights into audience sentiment, trends, and competitor analysis. It also helps users monitor conversations across various platforms. 

It helps the brands recognize the opportunity to address their problems immediately and measure the impact of their social media efforts. Beyond social media listening, Sprout Social offers a comprehensive suite of tools for publishing content, engaging with the audience, and measuring performance.

25. Frase: Produce high-quality content with AI

Frase is an AI-driven content creation platform that helps produce high-quality content. It uses advanced natural language processing to generate ideas, outlines, and even complete articles based on specific topics and keywords. 

Frase’s AI extends beyond content generation. It also offers search engine optimization suggestions, helps with competitor analysis, and provides insights and preferences. It allows users automate time-consuming tasks and provides data-driven recommendations.

26. Synthesia: Create realistic AI-generated videos

Synthesia is a groundbreaking platform that transforms text into realistic AI-generated videos. With its advanced features and AI technology, Synthesia can create videos featuring visual avatars that speak different languages and tones, making it a versatile tool for various applications, including AI voiceover for video. 

From marketing and e-learning to customer support and internal communications, Synthesia offers endless possibilities. This AI video maker eliminates the need for professional video production, saving time and resources while delivering high-quality, engaging video content.

27. Typeface: Produce targeted content with AI

Typeface, the generative AI platform for enterprise content creation, allows marketing teams to produce targeted, on-brand content for customer journeys, ad campaigns, and websites. It offers:

• Personalization

• Integrated workflows

• Enterprise safety features

Allowing eCommerce brands to speed up production, personalize content on a large scale, and improve campaign effectiveness across multiple channels. Working with:

• Microsoft

• Google

• Salesforce

• Typeface

Provides comprehensive AI-driven content solutions to streamline content creation and marketing. Typeface offers two leading solutions: 

• Typeface Hub

• Typeface Arc

Hub is designed to help marketing teams create personalized marketing content, including ads, social posts, blogs, and emails. It has a Copilot that enables you to create, edit, and repurpose content using AI templates and Magic Prompts. Typeface Arc simplifies managing marketing campaigns with features like journey and campaign orchestration, curated storyboards and feeds, proactive insights and recommendations, and native publishing capabilities.

28. Narrato: Create high-quality content quickly

Narrato is an AI content platform designed for eCommerce brands and online retailers. It offers over 100+ AI tools and templates for creating marketing content. These include an:

• AI bulk product description generator

• AI copywriter

• AI blog writer

• AI social media post generator

• AI ad copy generator

These tools produce high-quality content quickly, helping to boost conversions in no time. The platform also offers AI SEO tools (SEO brief generator, AI keyword generator, SEO meta title & description generator) to make your marketing content SEO-friendly. 

It also supports one-click publishing across all social media platforms, Webflow, WordPress, and any other platform or CMS. And there’s more. Narrato provides powerful content project management and collaboration tools, making it a comprehensive eCommerce marketing and content creation solution.

What to look out for when choosing the best AI tools for eCommerce

Choosing the right AI tools for your eCommerce business isn't just about picking the shiniest new tech. With an average cart abandonment rate of 70.19%, there's no room for trial and error. You must be strategic and precise in your selection process. Here’s how to ensure you’re not wasting resources on a tool that falls short of your needs.

Simplify content creation: AI writing tools

AI writing tools can be a game-changer for your content marketing strategy. These tools can help you craft high-quality, engaging content for every part of your marketing plan, from product descriptions to social media posts. Look for tools that offer natural language processing, content optimization, and the ability to generate multiple versions of the same content for A/B testing.

Automate task management: AI workflow tools

Project management can be a headache, but AI can help. Look for tools that use machine learning to automate task creation and tracking, optimize workflows, and provide insights into bottlenecks and inefficiencies. These tools can help keep your projects on track and ensure that nothing falls through the cracks.

Boost personalization: AI algorithms and segmentation

Personalization is key to a successful eCommerce strategy, and AI can help you get there. Look for tools that use algorithms to analyze customer behavior and preferences and provide personalized product recommendations. AI-driven segmentation can also help you target SMS and email campaigns more effectively, increasing the chances of conversion.

Improve product discovery: Visual and enhanced search

AI-powered search tools can help customers find what they're looking for faster, improving their experience and increasing the chances of a sale. Look for tools that offer visual search, where customers can upload an image and find similar products, and enhanced search engine functionality that uses AI to understand customer queries better. 

Enhance customer experience: Virtual try-ons and chatbots

AI tools that offer virtual try-ons can help customers make better choices, reducing the chances of returns and increasing satisfaction. AI-powered chatbots can also provide fast customer support, answering frequently asked questions and freeing your team to handle more complex issues.

Optimize inventory management: Data analysis and insights

AI tools can help you manage your inventory more efficiently by analyzing data and recognizing patterns. Look for tools that provide intelligent recommendations on when to order specific products, helping you avoid stockouts and overstocking. Real-time reports can also offer insights into progress and flag potential issues, like repetitive negative feedback.

Benefits of using AI tools in eCommerce

AI in eCommerce is transforming how we understand and interact with customers. Machine learning algorithms analyze browsing habits, historical sales, customer feedback, and interactions. 

This data helps craft personalized recommendations and create customer segments for better message fit. When you greet shoppers with tailored messaging, conversion rates, and sales often see a boost.

AI-driven customer support: Fast and efficient

Traditional customer service can be costly and slow. AI-powered chatbots offer real-time assistance, answering queries and guiding users through buying. 

They handle routine interactions, allowing human agents to tackle more complex issues. Automated ticketing systems further streamline support by prioritizing urgent requests.

Enhanced security: Protecting your valuable data

AI offers advanced security features that are critical for eCommerce. AI-powered systems with encryption protocols and VPN services create a robust defense against cyber threats. This enhanced security setup helps protect sensitive consumer data, such as addresses and credit card numbers, ensuring a safer online environment for your business and customers.

A no-code solution for building custom Shopify pages

Instant is a user-friendly tool that transforms how you build your Shopify store. It allows eCommerce teams and agencies to create fully customizable and advanced pages without any coding knowledge. With its intuitive drag-and-drop interface, users can quickly design and publish high-converting:

• Landing pages

• Blog posts

• Product pages

• Sections

Taking control of your store's success

This maintains complete control over their store's design. Instant also offers seamless integration with Figma and other eCommerce tools, making it a versatile choice for enhancing online store performance and increasing conversions.

How to implement AI tools in your online store

When it comes to AI tools for eCommerce, the first step is knowing what you want. 

• What problems are you trying to solve? 

• Are you looking to boost sales, streamline operations, or enhance customer experience?

Pin down these goals to guide your investment and track progress. Work closely with your team to ensure everyone is on the same page. This isn’t just about tech; it’s about aligning AI with your business objectives.

Understand the tech requirements

Implementing AI can get complex. Beyond costs, you’ll need to consider training, integration, and possibly regulatory concerns. For example, using AI to analyze customer data might require updates to your privacy policy. 

Make sure you understand all these requirements before diving in. This prep work will save you from headaches down the road.

Focus on tools that boost efficiency

The AI market is vast. There’s a solution for almost everything from inventory management to customer service. But don’t get overwhelmed. Prioritize tools that will enhance efficiency and customer experience. These are the areas where AI can make the most impact. The goal is to streamline operations and deliver top-notch service without breaking the bank.

Avoid getting distracted by shiny new tech

It’s easy to get swept up in the excitement of new tech. But before you invest in the latest AI tool. Does this solve a problem for my business? Stay focused on your goals and avoid unnecessary purchases. The aim is to add value, not just tech for tech’s sake.

Keep a close eye on your AI workflows

Once you’ve implemented AI, monitor its performance closely. Is it meeting your expectations? AI can improve over time, but it needs guidance. Regular audits will help ensure it stays on track and continues to deliver value. Plus, as you gather more data, you can refine your AI tools to suit your needs better.

Optimize your Shopify store for conversions without breaking the bank with Instant's Shopify product page builder

Instant revolutionizes how Shopify users create product pages by offering a user-friendly, drag-and-drop interface. You don’t need to know a single line of code to design and publish high-converting landing pages, product pages, and more. 

This tool puts the power in your hands, making it easy to control your store’s design while focusing on what matters, boosting conversions.

Seamless integration with essential tools

Instant goes beyond just page building. It integrates smoothly with Figma and other essential eCommerce tools. This versatility enhances your store's performance and ensures all your tools work harmoniously. Whether part of an eCommerce team or an agency, you can leverage these integrations to streamline your workflow and improve efficiency.

Unleashing creativity with drag-and-drop

No more wrestling with complex interfaces. Instant’s drag-and-drop feature means creating advanced, customizable, straightforward, intuitive pages. 

You can experiment with different layouts and designs to find the best for your audience. This flexibility allows for creativity and innovation, critical elements for standing out in a crowded market.

Enhancing conversion rates with advanced pages

With Instant, it's not just about design; it’s about results. By enabling you to create fully customizable and advanced pages, this tool helps increase your conversion rates. 

High-converting pages mean better performance for your online store and more sales. With Instant, you can focus on building pages that look good and drive results.

Why try Instant's Shopify page builder?

Instant offers a practical solution for Shopify users looking to enhance their store’s performance. Providing a user-friendly interface and seamless integration with essential eCommerce tools streamlines the process of creating high-converting pages. For anyone looking to improve their Shopify store’s design and conversion rates, Instant’s page builder is worth considering.